Full Conference Schedule

Sunday, October 9

1:00 PM - 5:00 PM
Conference Check-In and On-Site Registration

Monday, October 10

8:00 AM - 5:00 PM
Conference Check-In and On-Site Registration

9:00 AM - 12:00 PM
Manufacturer Briefing Class - Hosted by Russ G. Colbert, Jr. (Polycom, Inc.)
This interactive and informative session will take the audience “from A to Z” with what’s new in the Industry! A tag-team of expert speakers will explore IM Client Integration, Recording, Streaming and Content Archiving convergence with personal, room-based and immersive telepresence solutions. Automated new solutions, product updates and demonstrations will be included.

12:00 PM - 1:00 PM
Lunch on your own

1:00 PM - 2:30 PM
Distance Learning SIG: Multiplying Campuses Without Duplicating Faculty: Issues, Logistics, Technology, Support, and Accreditation - with Dan Lim (Moderator, Florida Hospital College of Health Sciences), Todd Hughes (Western Kentucky University), Ron Novy (Florida Hospital College Of Health Sciences), Craig Ernst (University of Wisconsin-Eau Claire) and Richard McMahon (University of Oklahoma Health Science Center)
Establishing a branch or satellite campus is a huge undertaking for any institution and the hiring of faculty is usually the most costly component.  Moreover, for some programs the availability of qualified faculty is a thorny issue.  Some institutions in both higher education and K-12 have successfully multiplied campuses without duplicating faculty via visual communication technologies.  The panelists from some of these institutions will share tips and lessons learned regarding logistics, technology, infrastructure, pedagogy, support, accreditation, and other pertinent issues.

Healthcare SIG - Moderator: Barry Boardman (Cook Children's Health Care System)
The Healthcare SIG will be an interactive forum discussing the many current hot topics confronting us in the fast changing world of Telehealth. Meet your VCI-Group healthcare colleagues from around the country and get ready to learn from each other as we discuss the obstacles and success we have all faced in the last year.  A moderator will help facilitate the lively discussion. Bring your questions as well as examples of unique applications that will inspire the group.

Enterprise Industry SIG - with Chris Thompson (Mars IS) and Doug Pearson (Accenture)
Share thoughts and experiences with your peers regarding voice, video and content conferencing that span across multiple industries from finance, to hospitality, to manufacturing.  Network and learn about the latest collaboration services to assist you in your day-to-day operations. This is your opportunity to openly address challenges and specific issues that Enterprise companies are facing today with industry leaders.

3:00 PM - 4:40 PM
Cisco Medianet - The Value of Network Architecture to Enhance Organization-Wide Telepresence and Collaboration (Aamer Akhter, Cisco Systems, Inc.)
As video becomes pervasive in an organization and more video devices are used, new demands are placed on the network. It can be challenging to accommodate video needs while reducing complexity, planning for capacity, and providing the best possible user experience. These new demands require that traditional IP networks now need to evolve to “medianets” to accommodate these changes, by creating an end-to-end IP architecture that helps to enable pervasive media experiences. The Cisco Medianet architecture has been developed to make all your integrated network, endpoints and services smarter and more valuable while fully incorporating the additional value of shared media services, cloud services. Cisco Medianet reduces the the total cost of ownership and scales video through features such as auto-configuration and media monitoring. At the same time, it helps to ensure a quality user experience while optimizing bandwidth use and efficiency. Starting with Medianet, businesses can now take a fully comprehensive, architectural approach to their video strategy that will allow them to do more with less cost than ever before. 

This session will discuss and train participants on the value and cost savings of an architectural approach to your video strategy with a medianet, including: Faster Troubleshooting; Easier Deployment; Improved Network Visibility; Predictable Quality of Experience; Optimized User Experience; Device Flexibility; Alignment of Resources with Business Priorities; Optimized Delivery and Performance Routing.

4:45 PM - 5:00 PM
Opening Ceremonies

5:00 PM - 7:00 PM
Reception in Exhibit Hall

Tuesday, October 11

8:00 AM - 4:00 PM
Conference Check-In and On-Site Registration

8:00 AM - 9:00 PM
Breakfast

8:50 AM - 9:10 AM
Opening Remarks by VCI-Group President, Stephen Demmings

9:10 AM - 9:40 AM
Keynote Presentation - Polycom, Inc. (Stefan Karapetkov, Emerging Technologies Director)

9:40 AM - 12:00 PM
Exhibit Hall

9:40 AM - 10:05 AM
Morning Break

9:55 AM - 10:45 AM
Concurrent Sessions

Implementing Enhanced Collaboration and Support Tools for A/V Installations and Computer-Mediated Communications with Tamela Smith, Todd Hughes, and Jason Owen (Western Kentucky University)
This session will be a detailed case study on how Western Kentucky University’s video conferencing department provides efficient and cost-effective technical support of their audio/video room installations through the utilization of mobile applications. Enhanced collaborative capabilities are provided through a variety of room designs and mobile devices.

How to Use Your Interactive Video Equipment for More than Just a Meeting with Deb Zimmerman and Tom Iwinski (Penn State University)
Do you know how to use your videoconferencing equipment to produce learning videos and tutorials? Do you know “what all” you can connect to your hardware to extend its capabilities? Learn how Penn State Engineering maximizes the usage of their videoconferencing equipment.

The “People" and "Process” Parts of Enterprise Video – How Will Your Deployment be Implemented, Managed, and Used with Andy Howard (Howard & Associates)
In any Enterprise Video deployment, technology plays an important role, but is only one piece of the puzzle. Video is a distinctive data type that is extremely impactful, but also requires behavioral changes throughout the organization. Therefore, successful deployments require a combination of planning around People, Process, and Technology.

1. People - how will people use the technology and who will manage it
2. Process - how will customers integrate the technology into their daily activities and current communications tools
3. Technology – what technology should be deployed to meet the requirements

This session will focus on helping users understand the issues and create a plan around People and Process. If time permits, a discussion regarding “Streaming Media in the Cloud – Considerations for Deployment” will be held.

10:50 AM - 11:10 AM
Showcase Theater - Polycom, Inc. - Mobility in Healthcare; Be Everywhere and Anywhere (Ron Emerson, Global Director, Healthcare)
Join Polycom’s Global Director of Healthcare Ron Emerson RN BSN to learn about Polycom’s newest mobile applications that allow clinicians, patients and other healthcare professionals to communicate from any location.

11:15-11:35 AM
Showcase Theater - Providea Conferencing, LLC - Video B2B Exchange: Connecting Off your MPLS Network (JR Reidenbach, Region Vice President)
This session discusses how customers with enterprise networks can access multiple carriers and legacy networks without making the investment in infrastructure gear or management of video exchange services.  Simple solutions for taking the complexity out of B2B exchange services. Session focuses on Providea Conferencing’s B2B Exchange or Universal Connectivity platform.

11:40 AM - 12:10 PM
Technology Spotlight - Blue Jeans Network - Any(ware) Video Conferencing: Bridging the Gap of  Interoperability with Blue Jeans Network (Robb Woods, Sr Solutions Engineer)
Join us for a demonstration of Blue Jeans Network’s industry changing, cloud-based video conferencing service.  Blue Jeans Network finally delivers on the promise of easy, interoperable, and affordable video conferencing.   We will showcase fully transcoded connections between standards based H.323 units and Skype and Google Video Chat participants on mobile devices. After the demonstration we will have a quick 10-minute Q& A session (if time permits.)

12:10 PM - 1:00 PM
Lunch

1:00 PM - 1:30 PM
Keynote Presentation - Hewlett-Packard Company (Mike Vitagliano, Americas Portfolio Manager – Unified Communications)
The session will discuss multiple business use cases (HR, Manufacturing, etc.) that would be beneficial in building an internal hard dollar ROI to justify the implementation of Lync and Polycom Collaboration Solutions.

1:30 PM - 2:30 PM
Exhibit Hall

1:35 PM - 1:55 PM
Showcase Theater - LifeSize, A Division of Logitech - A New Approach to the Cloud: LifeSize Connections (Michael Helmbrecht - Vice President of Product Marketing)
Michael Helmbrecht will discuss LifeSize Connections, a cloud-based HD video conferencing platform that delivers immersive, multiparty communication at enterprise-level quality. Michael will review on-premise VC vs. hosted/cloud-based video solutions and discuss the differences, benefits and the types of companies should implement one over the other or both.

2:00 PM - 2:20 PM
Showcase Theatre - Hewlett-Packard Company

2:20 PM - 2:30 PM
Afternoon Break

2:30 PM - 3:15 PM
Industry Experts Panel with with Toni Alonso (Moderator, North Shore-LIJ Health System), Stefan Karapetkov (Polycom, Inc.), Michael Brandofino (AVI-SPL), Mike Vitagliano (Hewlett-Packard Company), Larry Satterfield (Cisco Systems, Inc.), Tim Rubert (BT Conferencing) and Michael Helmbrecht (Lifesize, A Division of Logitech)
Some of the most knowledgeable and influential people in the visual communications industry will offer attendees a unique opportunity to ask questions and exchange ideas directly with industry leaders. Learn what they have to say about the current and future state of our industry. Topics will include:

• Who do you view as your competitor? Is it other manufacturers, CSPs or the "cloud"?
• What are customers/clients asking that you find challenging to deliver?
• Do you ever think that companies will no longer need individuals focused on implementing and supporting conferencing/collaboration in their enterprises?  When do we become non-existent?
• What other mergers/acquisitions/partnerships do you feel we will see in the industry in the next 18 months?
• What do you see as the next generation of conferencing/collaboration?
  

3:20 PM - 5:00 PM
Exhibit Hall

3:20 PM - 4:10 PM
Concurrent Sessions

Stroke of Genius: Better Clinical Decisions through Innovative Communication with Tim Hackett (IOCOM)
The United Kingdom’s National Health Service initiated a program to reduce the number of strokes and minimize their adverse effects on patients. Their award-winning platform allows offsite stroke specialists to utilize native resolution, low latency videoconferencing anywhere an examination, operation, or consultation needs to take place, from within medical facilities, clinics, other hospitals or physician home offices. Had these patients not been cared for by a qualified clinician, they would have suffered death or serious long term effects. Remote speaker from NHS and the UK will add to the presentation by discussing East of England’s use of videoconferencing during stroke care.

Skype and the Future of Enterprise Videoconferencing with Andrew Davis (Wainhouse Research, Inc.)
Skype is everywhere in the consumer space, but almost nowhere in the Enterprise.  Will this situation change, and if so, what does it mean for channel partners, vendors, and end users?  Will Microsoft change everything in order to recoup their $8.5B investment?  Will Skype ride the “consumerization of IT” wave and force enterprise conferencing managers to support? This session will explore many of the possibilities and potential outcomes.

Telepresence Values: The REAL Meaning of Telepresence/ Planning the Right Environment with Theo Economides (GreenLine Emeritus Consulting) & John Vitale (AVI-SPL)
It used to be that “telepresence” meant only one thing – a huge, expensive, and amazing videoconference system. Today that same term is applied, seemingly, to anything that has a camera and a screen and causing a lot of confusion about the term in the process. The REAL meaning of telepresence is all about the quality of your experience while meeting someone virtually. In this session, Mr. Economides will review the five values of telepresence and how to measure a system against them. Mr. Vitale will talk about how to plan and create an environment which maximizes those values.

4:15 PM - 4:35 PM
Showcase Theater - Cisco Systems, Inc. (Scott Aukema, Marketing Manager)
Join the Cisco team for an inspiring journey into Cisco TelePresence, Because "Seeing is believing", come along  on this journey, and let us show you how Telepresence can change the way we work, live, play & learn.

4:40 PM - 6:00 PM
Technical and Engineering SIG: It's Just a Video Dial Plan: How Hard Can It Be? with Brian Houts (Moderator, Direct Packet Research), Bob Barnes (Texas Education Service Center - Region 10), Michael Young (University of North Carolina Cancer Network) and Derek Abrams (Oregon State University-Network Services)
During the T&E SIG, this discussion panel will highlight topics that focus on real-world challenges and experiences of internetworking and support of multi-vendor video systems across multi-provider networks. Topics will include Dial Plans, Firewalls, Security, Standards, System Management and Scheduling.

6:30 PM - 8:00 PM
Evening Reception
Spend time with your fellow VCI-Group Conference attendees during the Tuesday Networking Event at the Mayfield Jazz Playhouse located on Bourbon Street in New Orleans French Quarter. A 6:30 pm reception with appetizers will be followed by music at 8:00 pm. One drink ticket will be provided. Experience real New Orleans Jazz Music in the best jazz club located in the luxurious Royal Sonesta Hotel New Orleans. Remember to bring your conference nametag for entrance.

Wednesday, October 12

8:00 AM - 5:00 PM
Conference Check-In and On-Site Registration

8:00 AM - 9:00 PM
Breakfast

9:00 AM - 9:20 AM
Opening Remarks by VCI-Group President, Stephen Demmings

9:20 AM - 9:50 AM
Keynote Presentation - Cisco Systems, Inc. (Larry Satterfield - Vice President, Americas Collaboration)

9:50 AM - 12:00 PM
Exhibit Hall

9:50 AM - 10:05 AM
Morning Break

10:05 AM - 10:55 AM
Concurrent Sessions

Managing Mobile Videoconferencing in the Enterprise: Realities and Challenges with Mark Matone (BCS Global Networks)
Videoconferencing is fast emerging as a mainstream collaboration tool and is becoming a driving force in accelerating visual collaboration usage across the enterprise. Also, the influx of various mobile devices, tablets, and desktop soft clients in the marketplace that are equipped with video capabilities is contributing to a significant increase in videoconferencing popularity and usability. With all of these developments, videoconferencing is poised to become a commonly used application for businesses and consumers; it still poses considerable challenges to enterprises when it comes to integrating the myriad of emerging new technologies and the existing legacy systems into a single enterprise wide visual collaboration system. This session will discuss how enterprises can address the integration challenges posed by the emerging mobile video technologies and possible options to mitigate these pains and add value to the enterprise.

The Evolution of Video at Intel Corporation; from Switch56 to 5mb QoS with Scott McWilliams (Intel Corporation)
Intel has been using video conferencing technology to bridge the physical gap between it's sites and teams since the early 90's. The journey to arrive at their current strategy and model has been quite an adventure. Intel has a disciplined approach for gathering internal business unit requirements, designing our room and infrastructure video solutions, selecting and deploying systems globally, ensuring proactive/reactive support systems are in place, while wrapping the whole capability in a User Centered design approach.

IPv6 - What Does It Mean? Why Do I Care? with Jim Kelly (AVI-SPL)
The internet just ran out of IP addresses! Sort of…Please remain calm. There is a solution but it involves a lot of coordination and changes globally. IPv6 has been around for a long time but what does it mean to AV, IT, and you? Jim Kelly will discuss the details behind IPv6 and why you should be planning for the change.

11:00 AM - 11:20 AM
Showcase Theater - BT Conferencing (Bob Bach, VP of Managed Service Design)
With the ever burgeoning remote and mobile workforce, more organizations are looking for flexible collaboration solutions to support the User outside of the conference room.  BT Conferencing is empowering those users with tools to overcome typical challenges with adhoc meeting creation, in conference controls, and providing them with tools to solve the interoperability issues between collaboration silos.  Come spend 20 minutes with BT Conferencing to hear about the new additions to the toolkit to empower the mobile workforce!

12:00 PM - 1:00 PM
Lunch

1:00 PM - 1:30 PM
Keynote Presentation - LifeSize, A Division of Logitech (Michael Helmbrecht - Vice President of Product Marketing)
This session will discuss key trends in video communications and how these new technologies will reshape the way that the industry works.

1:30 PM - 2:30 PM
Exhibit Hall

1:30 PM - 1:50 PM
Showcase Theater - AVI-SPL (John Vitale, Vice President of Products)
An overview of AVI-SPL’s solution for the creation, management and consumption of digital media content. From Digital Signage to Ipad apps, digital media is far more than a traditional screen on the wall showing static images. Capitalize on the content you have on traditional paper and make it come alive with Unify ME.

1:50 PM - 2:10 PM
Showcase Theater - GlobalMed - Meeting the Needs of Rapidly Growing Telemedicine Market (Neal Schoenbach, Southwest Regional Manager)
The Telemedicine market is growing so rapidly that creating the correct solution for one customer may not fit for another.  GlobalMed has built its reputation in this field by designing solutions for specific settings and practices.  Come and see GlobalMed highlight some of these designs in this session.

2:10 PM - 2:30 PM
Afternoon Break

2:30 PM - 3:15 PM
Industry Analyst Forum with Derek Abrams (Moderator, Oregon State University-Network Services), Melanie Turek (Frost & Sullivan). JD Vaughn (JD Vaughn Consulting) and Andrew Davis (Wainhouse Research, Inc.)
Never has there been a greater need for information and advice than in this tumultuous visual communications and collaboration market.

• Who will survive?
• What emerging technologies will set the standard in the future?
• What impact will the cloud have on the industry?
• Will the proliferation of conferencing technology to the masses change everything?

Top industry analysts from Frost and Sullivan, Wainhouse Research, Inc. and JD Vaughn Consulting will provide VCI-Group conference delegates with the information they need to make the right decisions for their companies and their careers.

3:20 PM - 5:00 PM
Exhibit Hall

3:20 PM - 4:10 PM
Concurrent Sessions

Cloud Managed Services for Video: Choosing the Right Model for Your Users with Darren Podrabsky (Glowpoint)
This session will divulge the different models for cloud managed video services, and which model will deliver the best user experiences based on 2-4 common usage scenarios that will be reviewed as part of the session. The scenarios will examine different sizes of video deployments, different types of systems being used, network situations, distance of connections, etc. Participants will learn about the difference between cloud hosted and cloud managed services for video, including the hybrid hosted/managed model.

Video has Arrived: Say Goodbye to Fragmentation and Hello to Interoperability with Adam Kaiser (IVCi, LLC) & Alagu Periyannan (Blue Jeans Network)
With the increase in remote workers and multi-location offices, video is a great solution for connecting employees with each other face-to-face… but video conferencing has yet to become the norm over audio conferencing. Why? Until now, the video conferencing space has been fragmented. Historically, there hasn’t been a service that allows people using consumer video chat solutions to meet over video with those using enterprise video conferencing systems. Alagu Periyannan, Co-founder and CTO, of Blue Jeans Network, will discuss why interoperability in the video space has been difficult to achieve- until now- and why it’s the key for video conferencing adaptation success.  Adam Kaiser, Director of Marketing for IVCi, a Blue Jeans Network Channel Partner, will then discuss how interoperability is opening up new case studies for customers on a global scale.

The UC Dilemma = Unified Collaboration Tools vs. Unified Consumer Solutions with Bob Bach (BT Conferencing)
What does UC mean to the IT community and how does it compare what the user community thinks it means? The consumerization of collaboration technologies is for real and it is causing conflict between existing corporate communications structure and the consumerist mindset. The gap between what is and what is desired appears to be widening and is exacerbated by each successive generation of new graduates entering the workforce. Some organizations are struggling to adopt new and flexible solutions because of the current economy while facing more pressure to support the remote and agile workforces in spite of it. How are enterprises responding to demand for personal and mobile Audio, Video, and Web solutions? What are users demanding? Where can we can alignment? Join this session to interactively explore demand requirements, challenges, and solutions to one of the greatest challenges of present day collaboration.

4:15 PM - 4:35 PM
Showcase Theater - Glowpoint - The Latest from Glowpoint’s OpenVideo™ Cloud
Glowpoint’s cloud managed video services enable companies of all sizes to realize the full value of visual communications. We remove the barriers to providing consistent, reliable telepresence and video conferencing experiences to users – regardless of the endpoint type, signaling protocol, codec technology, or network carrier. Come and learn about Glowpoint’s latest remote monitoring & management services, cloud hosted video conferencing services, and business to business exchange services.

4:40 PM - 5:00 PM
Closing Ceremonies