Annual Conference Preliminary Electronic Program
Saturday, October 2
1:00 PM - 5:00 PM
Caribbean Foyer
Conference Check-in and On-site Registration
Sunday, October 3
8:00 AM - 5:00 PM
Caribbean Foyer
Conference Check-in and On-site Registration
9:00 AM - 10:30 AM
Key West/ Palm Beach
Video Conferencing 101 Presented by Elaine Karr (AT&T)
Session will provide detail around network integration for video conferencing applications into a corporations data network, address video over IP technology internet and VPN (and handling legacy ISDN). Review what is ISDN, what is MPLS and how is it different from the internet? Clarify what is telepresence? How to integrate TP and Video in my network. Provide an overview of required video equipment and network components, peripherals, features and benefits. Discuss what to consider and watch out for and how to get your voice, video and IT teams to work together. Explain how SIP can fit in and how to incorporate streaming video. Address conference equipment and/or service-which way to go? Clarify what management really means and how can it help. Talk about best practices, tips and tricks and video etiquette.
10:30 PM - 12:00 PM
Key West/ Palm Beach
Video Conferencing 202 Presented by Elaine Karr (AT&T)
We will address melding the world of HD video and Telepresence. Discuss more advanced technology for Video conferencing/telepresence including: components, network requirements and infrastructure requirements. Identify options to integrate TP into your current environment. Cover SIP and it’s impact to my video and TP environment. Consider self managed vs. vendor management and capital expense vs. operating expense. Look at a return on investment tools to justify future purchases. And talk about best practices, tips and tricks for Telepresence.
1:00 PM - 3:00 PM
Clearwater/Orlando
Collaboration Tools and Interoperability Presented by Bob Dixon (Ohio State) and Ben Fineman (Internet2)
As part of its educational mission, Internet2 has installed servers at the Internet2 Commons for a number of popular collaboration tools. These include Polycom CMA, RADVision Scopia desktop, Tandberg MOVI and VidyoDesktop. They were chosen because they are H.323 compatible, and their companies are Internet2 corporate members. Their features will be compared and contrasted. Each one will be remotely presented live by the vendor using its own tool, and then demonstrated with several business users. Finally, interoperability among all the tools will be demonstrated.
2:00 PM - 3:00 PM
Key West/Palm Beach
Exhibitor Meeting - One representative from each exhibiting company must attend!
During the exhibitor meeting we will review logistical and organizational information critical to ensuring a successful networking experience at the VCI-Group Annual Conference for your company. This meeting is for you - please bring questions, comments, and suggestions about the conference, the exhibit hall, or VCI-Group in general!
3:00 PM - 4:30 PM
Caribbean Foyer
Ice Breaker - Lost at Sea Mind Melt - Register Here!
Participants will be given a hypothetical survival scenario and asked to discover the most logical solution(s). Participants will be divided into small teams and together they must collectively analyze the scenario, brainstorm ideas, and unanimously decide on an answer(s). Each team will then report their answers to the group. Answers will be scored based on how closely they came to the submitted answers. This game is a great opportunity for creative thinking, logic, and teamwork.
4:50 pm – 5:00 pm
Grand Foyer
Opening Ceremonies
5:00 PM - 7:00 PM
Grand E-K
Opening Reception & Exhibit Hall
The Opening Reception will offer you a preview of the technology that will be demonstrated during the conference, the opportunity to meet fellow attendees, and the chance to say hello to old friends and acquaintances over tasty hors d’oeuvres and beverages.
Sponsored by Polycom, Inc.
Monday, October 4
7:00 AM - 5:00 PM
Caribbean Foyer
Conference Check-in and On-site Registration
7:30 AM - 8:15 AM
Grand G-K
Morning Mingle Breakfast
8:20 AM - 8:35 AM
Caribbean IV-VIII
Opening Remarks
8:35 AM - 9:20 AM
Caribbean IV- VIII
Video Conferencing and Unified Communications: This Isn’t Your Grandfather’s Industry Anymore Presented by Andrew Davis and Ira M. Weinstein (Wainhouse Research)
Video Conferencing and visual collaboration are now part of the mainstream marketing messages from enterprise giants like Cisco, IBM, and Microsoft – companies that have the eyes and ears of the CXO community. As a result, the collaboration industry has shifted from a technology-focused competitive marketplace to one focused on reliability, services, and delivering valued benefits. What does this mean for the enterprise conferencing and collaboration manager, for the channel partner community, and for the vendor partnerships dominating the industry? This session will cover the state of the current video and collaboration industry, economic, cultural, and other forces driving permanent change, and then suggest an outlook of what the future might hold for enterprise conferencing managers.
9:30 AM - 12:00 PM
Grand E-F
Exhibit Hall
9:30 AM - 10:20 AM
Concurrent Sessions (choose one)
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Grand C
Customer Enablement Designed to Maximize the Benefits of Video Presented by Toni Alonso (BT Conferencing)
A company can only succeed if its users are successful. This session will help end-users understand how enabling video technology through adoption programs, tracking, reporting and education maximizes the financial, social and strategic benefits of any company.
Grand B
Public Switched Video Network (PSVN) - Evolving toward a Global B2B Video Network Presented by Dan Tanel (BCS Global Networks Limited)
As the demand for inter-company video communication increases, the need to inter-connect different video exchanges that now function as islands becomes imperative. This creates a unique opportunity for implementing a PSVN (Public Switched Video Network), aimed at bringing different video conferencing service providers together from across the globe to create a collaborative effort in defining a Public Global B2B Video Network. The PSVN need will also help to develop a standard set of best practices, value added applications, processes and infrastructure that are required to inter-connect seamlessly.
Grand D
Mobilize Your Organization Presented by Ned Semonite (VGo Communications)
Today’s video conferencing and telepresence solutions are generally well understood. However, until recently there hasn’t been a viable solution for situations where a remote person needs to move around in a distant location. What are the scenarios where it’s beneficial to move around? What are the applications? How is it possible to escape the boundaries of the conference room or desktop? Can it really be done easily and inexpensively? All this and more.
Grand A
Transforming a Two-Week On-site Orientation into a Distance Delivery Program Presented by Mandi Constantine (Alaska Federal Health Care Access Network)
This session is an overview of a project to transfer a two-week orientation program from an on-site delivery to a distance delivery via video conferencing. Topics to be discussed include training users, adapting curriculum, and change management.
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10:20 AM - 10:40 AM
Grand E-F
Refreshment Break
Sponsored by IVCi, LLC
10:40 AM - 11:00 AM
Carribbean II-III
Showcase Theater – Polycom UC Intelligent Core by Polycom, Inc.
Discover how, through implementation of the Polycom UC Intelligent Core, organizations are able to connect the most people in the highest quality at the lowest cost, giving users the freedom to collaborate over video and voice anytime from anywhere
11:10 AM - 12:00 PM
Concurrent Sessions (choose one)
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Grand B
Telemedicine - It's More than Just Equipment Presented by Paul Fisch and Dave Guggenbuehl (Gundersen Lutheran Medical Center)
During this session the audience will learn what Gundersen Lutheran has done to build their telemedicine program. The presenters will answer important questions, like: How to get your providers to participate, how the send sites are connected, and what the whole program needs to be successful.
Grand D
A Case Study on Supporting Video Conferencing in the Australian Research and Education Community Presented by Jason Bordujenko (Australian Academic and Research Network)
This session will explore delivery and support of next generation video enabled services to the research and education community. Recent development in the scope of a very dynamic and unpredictable marketplace have led to significant investments across the sector which sees new technologies and developments being introduced at a record pace. This session will have an Australian flavor, but show the significant links to US research and education networks.
Grand C
The Unified Communications Interoperability Forum: Industry Game Changer or Big Yawn? Presented by Steve Zabriski (Polycom, Inc.)
Forrester forecasts that the market for UC within enterprises in North America, Europe, and Asia Pacific will reach $14.5 billion in 2015. And yet, interoperability among UC products is limited and/or ad-hoc at best. According to IDC analyst Jonathan Edwards, “…one of the most significant factors impeding UC adoption today is the lack of interoperability assurance for customers between their existing and pending communications and networking investments and purchases.”
Recognizing need to fully leverage customers’ investments in communications systems and unite their global organizations, more than 20 global technology companies have joined together in the Unified Communications Interoperability Forum (UCIF). To address these challenges, the UCIF will identify common customer scenarios and leverage existing industry standards to resolve the interoperability issues that have stalled broad adoption and deployment of higher-productivity communications.
The UCIF understands the critical role of visual communications within the UC landscape. One of the alliance’s first-year priorities is point-to-point video codecs, interoperability and network optimization. This panel of UC experts will explore the status of UC interoperability today and highlight the UCIF’s strategy and roadmap, paving the road for seamless UC interoperability in the future.
Grand A
Quality of Service in IP Networks Presented by Eric Newton (AT&T)
The sensitive nature of voice and video requires tight tolerances for delay, jitter, and packet loss for all elements between endpoints. This mandates providing service guarantees end-to-end, although guarantees may be hard to provide at every point in the path. This session will address some of the common reasons why voice and video falls apart and how to address the underlying root causes. This session will also address HD video and telepresence deployments.
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12:00 PM - 1:00 PM
Grand G-K
Lunch
1:05 PM - 2:15 PM
Caribbean IV-VIII
Realtime Collaboration in the Internet2 Community: Bridging the Gap to Business Presented by Bob Dixon (Ohio Academic Resources Network), Ben Fineman (Internet2)
The research and education community has historically been an early adopter of visual communications and realtime collaboration technologies. This session will discuss current and emerging trends and challenges from this community, unique and unmet demands of this community, and ways that successful collaborations between research and education institutions and businesses can be achieved.
2:20 PM - 2:45 PM
Grand E-F
Refreshment Break
2:20 PM - 5:00 PM
Grand E-F
Exhibit Hall
2:30 PM - 2:50 PM
Caribbean II-III
Showcase Theater–Remediate No More–Introducing VPOD by IVCi, LLC
Join IVCi as we introduce VPOD, a unique standalone fully integrated video conferencing space. VPOD provides a completely self contained room environment that does away with the costly and time consuming process of room remediation. Any available workspace can play host to an optimally designed video room with ideal lighting, acoustics, environment controls, and integrated furnishings.
2:55 PM - 3:15 PM
Caribbean II-III
Showcase Theater–B2B to Maximize your ROI by Providea Conferencing, LLC
Take a look at what your organization really requires to effectively utilize B2B communications. What are the real challenges and obstacles in pervasive B2B? As organizations expand their Telepresence it is mission critical to increase your ROI and Providea’s Universal Connectivity is the solution.
3:20 PM - 4:10 PM
Concurrent Sessions (choose one)
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Grand B
Communications as a Service – A New Way to Consume Unified Communication Services
Presented by Bill Haskins (Global Grossing)
The quality, stability, customization, and support inherent to our CSP industry continue to maintain YOY growth. As the industry embraces SIP service layers, our unified communication service offering is evolving into a true cloud based offer. The fundamental premise behind cloud based services such as Communications as a Service (CaaS) is to deliver easily integrated, standards-based communications options to an organization, using a number of open and flexible technologies. CaaS is essentially a framework for an array of tightly integrated applications where the components contribute to an overall collaborative experience.
In this session, Global Crossing will discuss the fundamental benefits to communications as a service approach, positioning CaaS as a transparent addition to the enterprise’s existing technology, opening the door to the evolution toward contextual collaboration, and sparing the organization from the burdens of network maintenance, services evolution, and support. Additionally, we will share insights into ensuring complete interoperability between the elements of your communications environment that will ultimately lead to the creation of a standard experience across it.
Grand D
Teaching Old Dogs New Tricks: Training Faculty to Adopt Video Conferencing Teaching Presented by Dan Lim and Ron Novy (Florida Hospital College of Health Sciences)
The session introduces a unique approach of training faculty to educate via Polycom from both pedagogical and technological perspectives and showcase how faculty were trained to teach two separate “live” student groups. Highlights will be presented that show how migrating from an extensive and expensive “full-term beta approach” to a more flexible and efficient “short-term simulated beta approach” was beneficial prior to the actual class delivery from a remote campus.
Grand A
Video Conferencing Interoperability – Protocols, Resolutions, Platforms, Politics, and the User Experience Presented by Ira M. Weinstein (Wainhouse Research)
Thanks to standards like H.323 and H.264, interoperability problems are a thing of the past … or are they? The reality is that today’s visual collaboration environments often include solutions from numerous vendors in a variety of form factors using different communication protocols. This has made even basic connectivity a challenge for many enterprises. In addition, even if calls connect successfully, interop issues may result in a less than optimal experience for your users. This session, which is based on experience gained from tens of thousands of video calls hosted on video systems and MCUs in the Wainhouse Research test lab, will highlight common interop issues and provide recommendations for optimizing the user experience. An update on interoperability in the telepresence world will also be provided.
Grand C
Desktop of the Future Presented by Jeff Holton (SKC Communications)
As unified communications systems in enterprises gain traction, the adoption of desktop video conferencing is increasing. SKC will be covering applications/solutions that are driving video at the desktop, along with what your organization should be considering for your desktop.
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4:15 PM - 5:45 PM
Grand A
Distance Learning SIG
Creating a Vision for Collaboration Technologies in Higher Ed Moderated by Derek Abrams (Oregon State University); Panelist John Gilliam (University of Nebraska-Lincoln)
The University of Nebraska-Lincoln recently created a Vision for Collaboration Technologies for campus. We'll explore the various items that make up the collaboration technology landscape, how they integrate and most importantly, how to gain partnerships across the University's diverse colleges and academic departments. We'll focus on how we're working to get administrative buy in as well as partnering with other state government entities to potentially centralize collaboration for the entire state of Nebraska.
4:15 PM - 5:45 PM
Grand D
Healthcare SIG
Moderated by Cammy Garnett (Northern Arizona Regional Behavioral Health Authority)
The collaboration needs of the healthcare industry are varied and, in many cases, highly specialized. Remote medical consultation, ongoing certification training and interactive patient diagnosis are several of the applications being enhanced today with collaboration solutions. Join others who are involved with conference and collaboration in the Healthcare sector in an engaging roundtable discussion to learn and network about the latest trends.
Tuesday, October 5
7:00 AM - 5:00 PM
Caribbean Foyer
Conference Check-in and On-site Registration
7:30 AM - 8:15 AM
Grand G-K
Morning Mingle Breakfast
Sponsored by AVI-SPL
8:20 AM - 8:30 AM
Caribbean IV-VIII
Opening Remarks
8:30 AM - 9:00 AM
Caribbean IV-VIII
Lighting the Way to Broader Video Adoption Presented by Polycom, Inc.
Interest and adoption of visual communications is at an all time high with many technological and socio-economic factors driving the momentum, including: 1) improved networks and widespread availability of bandwidth; 2) quality of experience delivered by today’s solutions; 3) the cultural acceptance of video; and 4) the business continuity benefits of visual communications.
Yet, today’s use only represents the tip of the iceberg. Universal adoption will be driven by further advancements that will dramatically change how you access and use visual communications in your work and home.
This session will explore the hurdles and misconceptions that have been a barrier to universal adoption, as well as some of the innovative approaches to solving these challenges by standards bodies, industry alliances, and technology vendors. Glimpse the future and how the industry is coming together to Light the Way to broader video adoption.
9:00 AM - 10:00 AM
Caribbean IV-VIII
Taking Telehealth to Scale: How Oklahoma Used Video to Save Money, Increase Productivity and Save Lives Presented by Sean Couch (The Oklahoma Department of Mental Health and Substance Abuse Services)
What keeps video projects in the pilot stage? In this session, participants will learn specific strategies Oklahoma used to propel their telehealth program past the pilot stage and move it toward a sustainable video network that delivers telehealth services to the entire state.
10:00 AM - 11:50 AM
Grand E-F
Exhibit Hall
10:00 AM - 10:20 AM
Grand E-F
Refreshment Break
10:10 AM - 10:30 AM
Caribbean II-III
Showcase Theater – Caméléon Telepresence Solution by AVI-SPL
A first-of-its-kind model that transcends the standard, single-functionality Telepresence room. It comes to your workplace and adapts to your environment, fulfilling all of your multimedia conferencing and presentation requirements without sacrificing quality or your budget.
10:35 AM - 10:55 AM
Caribbean II-III
Showcase Theater–Bringing it All Together: Video Conferencing Interoperability by BT Conferencing
Join us for a fast-paced, forward-looking view of SIP, SIP-Based endpoints, UC and its impact on collaboration. We’ll discuss E2E services and interoperability of audio and video in today’s market.
11:00 AM - 11:50 AM
Concurrent Sessions (choose one)
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Grand D
NAT/Firewall Traversal Problems and Solutions Presented by Eric Newton (AT&T)
For security and administrative purposes, NAT and firewalls are a necessary component for data networks. However, NAT and firewalls inherently have problems with complex protocols, particularly voice and video. This session identifies various solutions for NAT and firewalls to address these shortcomings in the midst of realtime communications. Attendees will be exposed to possible solutions for NAT/firewall traversal, along with the benefits and detractors of each. This session assumes a familiarity with problems associated with NAT and firewalls as it relates to realtime communications.
Grand B
How to grow Telemedicine through Innovative Solutions Presented by Joel E. Barthelemy (GlobalMedia and Mandi Constantine (Alaska Federal Health Care Access Network)
We are anticipating a lively interactive panel discussion between telemedicine manufacturers, resellers, and end-users. What medical devices and components are being developed that will enhance the usage of telemedicine and meet the many different growing needs? Case studies and user applications will be provided.
Grand C
Lawyers Need Professional Help: Adventures in Audiovisual Technology Consulting Presented by Theo Economides (Greenline Emeritus Consulting)
Must non-Enterprise desktop video be limited to the likes and quality of Skype and Oovoo? No! High-quality desktop video conferencing is mature enough for the Enterprise, but it has too much overhead for small business. There is an alternative! For Illinois mediation attorneys, physical distances and busy schedules make getting all parties to the table is a challenge. Learn how this AV consultant leveraged high performance, hosted desktop video conferencing to make these meetings possible.
Grand A
Enterprise Video Deployment Panel: Which model Is Best for Your Business? Moderated by Joe Laeeza (Glowpoint); Presented by Michael Brandofino (AVI-SPL), Gregory Brophy and Chris Carr, (MASERGY)
Today's telepresence and video conferencing environments are core components of a unified business communications strategy. There are several options for deploying and managing the optimal environment in terms of the total cost of ownership. An expert panel will reveal the best options for different enterprise types based on their budgets, application needs, networks, and internal video management capabilities.
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11:50 AM - 12:50 PM
Grand G-K
Lunch
1:00 PM - 2:15 PM
Caribbean IV-VIII
Industry Expert Panel Presented by Robert Bach (BT Conferencing), Michael Brandofino (AVI-SPL), Elliot Gold (Telespan Publishing Corporation), Joseph Laezza (Glowpoint, Inc.), Ira M. Weinstein (Wainhouse Research); Moderated by Derek Abrams (Oregon State University)
Our industry needs your voice! Come and engage with some of the most knowledgeable and influential people in the visual communications industry to hear what they have to say about the current and future state of our industry. This unique opportunity offers attendees a chance to not only ask questions, but to question direction.
How will the consolidation of the Industry impact your purchasing decisions?
Who will be in the industry in five years?
What are the interoperability forums working on now?
What impact will the cloud, mobile solutions and 3d have on the industry in the future?
This session is about shaping our industry; Come and play a role in initiating the changes would like to see.
2:20 PM - 5:00 PM
Grand E-F
Exhibit Hall
2:20 PM - 2:40 PM
Grand E-F
Refreshment Break
2:30 PM - 2:50 PM
Caribbean II-III
Showcase Theater - Migrating to Mobile Device Video Conferencing by Vidyo
Video technologies have matured to enable high quality video conferencing on personal and mobile devices. With pent up user demand for visual communication that integrates with work flow, the paradigm shift from purpose-built, room room-based devices to software software-based endpoints that turn laptops, tablets and smart phones into mobile video conferencing endpoints is accelerating, posing challenges for the supporting multi-point infrastructure. In this session, learn a practical step-by-step approach to migrate your video conferencing network to a large scale, mobile ready infrastructure.
2:55 PM - 3:15 PM
Caribbean II-III
Showcase Theater–What Is a Video Cloud? by Glowpoint, Inc.
We’ve all heard about cloud-based service, but did you know that your organization can dramatically reduce its investment in video infrastructure by simply purchasing actual telepresence or video conferencing endpoints? Beyond just the MCU or bridge, Glowpoint will share with you specifically what is in the cloud and how you can benefit. You’ll also learn that once you have the right endpoint in place, you can simply plug into Glowpoint’s cloud-service platform and either personally manage your video calls or utilize a remote team of experts to manage them for you.
2:20 PM - 3:10 PM
Concurrent Sessions (choose one)
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Grand D
Major Trends Driving the Evolution of IP Video Networks Presented by Chris Carr (MASERGY)
Mr. Carr will discuss 3 major trends driving the evolution of IP Video network services:
- Continued growth of high bandwidth, HD and Telepresence video and what that means to enterprises and network transport providers
- The emergence of B2B video exchanges and how carriers are adapting to make high quality video communications as widely interoperable as possible
- The appearance of scalable video encoding and how networks need to adapt to accommodate widespread desktop video deployments for enterprises
Grand C
Banish Your Bandwidth Concerns: IP Video Streaming Made Easy Presented by Garth Leach (VBrick Systems)
Though the demand for online video has never been higher, enterprise networks still experience a slow-down when the implementation of IP Video Streaming is not provisioned properly. This session provides an overview of the main deployment considerations so that IP video streaming can be successfully deployed on an Intranet of the Internet, without impacting the performance of the network. The session will also provide case study examples of successful and unique IP video deployments.
Grand A
Wow you can do that now? The future of Unified Communications Presented by Jim Kelly (AVI-SPL)
With the constant stream of new technologies and concepts being tagged as “Unified Communications” and “Unified Collaboration,” this sector is both exciting and confusing. Join AVI-SPL’s Jim Kelly, to discuss the present and future of visual communications and collaboration. The interactive session will include an overview of products and services from forerunners in the industry and show how these technologies are beginning to come together.
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4:20 PM - 5:50 PM
Grand A
Technology & Engineering SIG - Web Collaboration User Panel Moderated by Barry Boardman (Cook Children's Health Care System); Panelists include Derek Abrams (Oregon State University), Mirril McMullen (Pfizer, Inc.) and John Thompson (Buffalo State College)
Join the VCI-Group Board, End-Users and Alliance members for this highly informative and interactive session. This year the SIG will feature a panel discussion focused on Web Collaboration Technologies. Meet power users from varying industries who have been through the process, can speak to the challenges and share the tips and tricks of deploying popular web based collaboration tools out in the market today. Each year this interactive SIG meeting has proven to be an excellent way to share ideas with other members regarding user needs and industry trends.
Wednesday, October 6
7:00 AM - 12:00 PM
Caribbean Foyer
Conference Check-in and On-site Registration
7:15 AM - 8:00 AM
Salon G-K
Morning Mingle Breakfast
8:10 AM - 8:15 AM
Caribbean IV-VIII
Opening Remarks
8:15 AM -10:15 AM
Caribbean IV-VIII
Art & Science of Immersive Telepresence Presented by Steve Zabriski and Jim Smith (Polycom, Inc.)
In the Art section, delivered by Steven Zabriski, he will define the terms used in today’s marketing world for ITP (Immersive Telepresence), the way people perceive things, and why those things need to be considered in the design of immersive Video conferencing facilities. The Science section, delivered by Jim Smith, will deal with the application of the Art section in the physical design of the immersive video conferencing facility. Together they are intended to give the attendee a better understanding of how an immersive telepresence experience differs from a telepresence experience.
10:15 AM - 10:30 AM
Caribbean IV-VIII
Closing Remarks
10:30 AM - 12:00 PM
Grand E-F
Exhibit Hall
10:30 AM - 10:50 AM
Caribbean II-III
Showcase Theater – B2B Calling and Interoperability by Glowpoint, Inc.
How do video users achieve broader connections into the business ecosystem, establish stronger relationships, tighten supply chains, minimize geographic limitations, and achieve greener business practices? Glowpoint will share how you can easily access the industry’s leading B2B exchange that enables seamless video communication between all video technologies and business networks throughout the world.
10:40 AM - 11:00 AM
Grand E-F
Refreshment Break
11:30 AM - 12:00 PM
Grand E-F
Grand Prize Drawing