First Connections Partners with MASERGY to Deliver High Quality Videoconferencing Solutions Over IP Networks
Leading Provider of Conferencing Solutions to Offer Guaranteed Quality IP Transport
London, 17th March, 2010: MASERGY and First Connections today announced an agreement offering complete videoconferencing solutions over IP networks with guaranteed quality of service (QoS), supported by the industry’s strongest and most straightforward service level agreement (SLA).
Keith Gyford, MD First Connections, commented: “We are delighted to sign an agreement with MASERGY that enables our customers to take advantage of an unsurpassed level of network quality. MASERGY’s network is purpose-built for the delivery of real-time HD video applications, which is essential in providing our customers with maximum ROI on our TelePresence solutions. The partnership with MASERGY enables First Connections to deliver a truly end to end managed service for its clients.”
Traditional IP backbones were not designed to handle the demanding performance requirements of high quality videoconferencing. Packet loss, jitter, and out-of-order packet delivery often result in degraded video and audio quality. Historically, this lack of predictable performance has limited the viability of IP transport for real-time videoconferencing. In contrast, the MASERGY network ensures that video information packets travel in-sequence and at the highest priority, end-to-end, thereby delivering video-over-IP with guaranteed quality of service (QoS).
Key performance metrics of the MASERGY network for video traffic include:
- 100 percent in-sequence packet delivery.
- Maximum latency variation (jitter) of 1ms.
- Sub-1 second fast fail-over (network recovery)
These industry-leading performance metrics are possible because of the Class of Service (CoS) and QoS capabilities inherent in MASERGY’s native Multi Protocol Label Switching (MPLS) IP backbone. Customers do not need special equipment to take advantage of these advanced services since a standard IP router is the only customer premise equipment (CPE) required.
“MASERGY is excited about teaming up with First Connections because of their commitment to market-leading videoconferencing solutions,” said John Dumbleton, UK Managing Director of MASERGY.
About First Connections
First Connections was formed in 1995 and focused on providing high quality services in the Video Communications market place. Dedicated to supporting this dynamic, growth market, First Connections is a value-added integrator of TelePresence, videoconferencing, audio visual solutions, private video networking, video streaming, and conferencing services. First Connections works closely with its customers in order to successfully implement visual communication tools within their respective organisations, and has helped them to take advantage of the cost savings and numerous productivity benefits that audio visual technologies offer. For more information, visit the company website at www.firstconnections.co.uk or call 0800 096 6396.
About MASERGY
MASERGY, a global telecommunications company, has redefined enterprise wide-area networking by providing superior service performance, an exceptional customer experience and innovative network solutions, including global Ethernet and hosted network services. Built from the ground up to support real-time converged business applications (voice, video and data), MASERGY’s pure IP/MPLS network delivers the highest quality experience with unsurpassed performance, reach, flexibility and scalability. Further, the company’s suite of award-winning hosted services provides enterprises with unmatched network management and control. MASERGY serves hundreds of customers throughout the Americas, Europe, Asia, Africa and Australia in various industry verticals including financial/banking, professional services, healthcare, entertainment broadcasting, hospitality/hotels and manufacturing. For more information, visit the company website at www.masergy.com or call 0207 173 6900. |