Digicel Partners With Masergy to Offer Customers a Global Network Services Platform
London, 13 December 2011 – Digicel, the largest carrier in the Caribbean region, and Masergy, a global provider of secure, virtualised network services, announced its partnership to provide enterprise customers a global network platform with diverse connections and a range of access methods. Digicel’s customers with local sites in the Cayman Islands now benefit from Masergy’s unparalleled global connectivity while simultaneously receiving Digicel’s tailored local approach to customer management.
With a legal and financial heavy client base, Digicel’s customers have a critical need for a high performance global network platform that offers fully secure and reliable inter and intra-corporate connectivity. Masergy’s global network services are specifically tailored to support the strict performance and security requirements of legal and financial organisations. The service provider’s significant experience in the legal services, financial investments, banking and insurance sectors ensures it is the perfect partnership for Digicel.
Colin MacDonald, Business Solutions Manager at Digicel, said, “Being located in a region with potentially destructive weather often means our customers require a global network that offers real time network management and enables full business continuity. With Masergy’s network, our customers are able to increase bandwidth in real time and thus quickly begin the transfer of large data stores to other sites around the world within 15 seconds. This level of visibility and control bundled with proactive network monitoring, simple billing and tier one engineers offering customer support makes Masergy a great fit for our enterprise customer accounts.”
The Masergy and Digicel partnership enables seamless custom network solutions on a global scale through advanced application delivery services, cloud-based network management tools for real-time network visibility and granular control, and superior customer experience.
Richard Mathewson, Vice President Sales, EMEA at Masergy concluded, “We are excited to be partnering with Digicel. The power of this partnership enables Digicel’s enterprise clients to enjoy the convenience of a uniform global solution for their entire corporate network.”
Masergy provides managed, secure virtualised network services to enterprises that have complex needs across multiple locations. Masergy’s integrated network and software solutions enable customers to seamlessly deploy and manage unified communications on a global basis.
Serving customers throughout the Americas, Europe, Asia, Africa and Australia, Masergy leverages advanced transport technologies to deliver global Ethernet services across a native MPLS network. The company pioneered customer-control network services and the delivery of multiple services over a single network connection.
Masergy's customers include companies from the financial/banking, healthcare, entertainment broadcasting, hospitality/hotels and manufacturing industries. More information about Masergy is available at http://www.masergy.com.
Digicel is the largest carrier in the Caribbean with 11 million customers across 32 markets. It has built a strong reputation for customer service and value in the region. It was the winner of the “Best Operator in a Developing Market” at the World Communications Awards 2010 and the finalist for the “Best Regional Operator” in 2009.
More information can be found at http://www.digicelcayman.com.